The Hennepin County Sheriff's Office is seeking a Lead Communications Technician that will be responsible for managing the 800 MHz ARMER system and for first line technical supervision of the Sheriff's Office Communications Division and Communications Technology unit group staff. The Communications Division provides technical support for the 800 MHz ARMER radio network, Automated Fire Paging system, and other technologies that support emergency public safety operations in Hennepin County. The size and activity of this radio system makes it one of the largest systems in the nation including more than 500 mobile data computers and approximately 9,000 two-way radios.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit theemployee referral program page.
Location and hours:
The position is located at the Emergency Communications Facility, 1245 Shenandoah Lane North, Plymouth, MN 55447. Typical work hours for this position are Monday through Friday 8 a.m. to 4:30 p.m. with 24 hour on-call availability. There is no public transportation to this location. Anyone indicating limited availability will not be considered.
About the position:
This is a full-time, benefit earning position.
This position is internally classified as a Communications Technician, Lead.Clickhere to view the job classification specification.In this position, you will:
· Administer the multi-agency digital trunked radio system.
· Develop and maintain the infrastructure, subscriber configuration, and database.
· Oversee the implementation of system moves, additions, and changes (MACS); manage servers, terminals, and related networks for multiple agencies.
· Perform administrative, management, documentation, monitoring, audit, and related support required by Sheriff's administration, user agencies, Metropolitan Emergency Services Board, and the Statewide Emergency Services Board.
· Develop and direct implementation of a training program for technical support personnel on system and equipment operations, installation, repair, and maintenance.
· Develop and implement policies and procedures to ensure network configuration and subscriber database integrity.
· Develop relationships with partnering agencies and be main point of contact regarding subscriber configuration and maintenance.
Need to have:
· Completion of an approved trade, vocational or technical school electronics program and four years of experience in the installation, repair, and maintenance of commercial or public safety radio equipment; or an equivalent combination of education and experience.
o Note: For the 800 MHz Subsystem Administrator, equivalent education and experience in computer science, information technology, local area networks, telecommunications systems, 9-1-1 operations, computer aided dispatching or a closely related public safety field may be substituted for the radio and electronics training and experience.
· A valid General Radio-Telephone Operator's License issued by the Federal Communications Commission, or equivalent certification such as ARCO, NARTE, NABER/PCIA or the ability to obtain within six months of hire.
· A valid driver's license.
· Availability to be on call 24 hours a day.
Nice to have:
o In planning, budgeting, design, procurement, implementation, evaluation, and operations.
o Hiring and evaluating staff members in a high-volume communications network.
o Purchasing and controlling inventory of radio communication systems.
o Administering warranty claims and service provider contracts.
· Ability to:
o Use the principal elements of radio communications networks including trunked radio systems, mobile data systems, and digital microwave networks.
o Use the methods, tools, and equipment used in radio testing, installation, problem diagnosis, repair, and maintenance.
o Develop, manage, and insure conformance of a maintenance program for communication systems and facilities.