The Education Support Services department in Hennepin County's Disparity Reduction line of business seeks an Education Support Services Supervisor who will be responsible for overseeing a team of 8-12 education focused specialists providing educational planning, monitoring, and coaching support tailored to the individual developmental needs of students connected to Hennepin County services.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitemployee referral program. Location and hours:
This position is hybrid and will be performed at the Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN 55487, other Hennepin County building sites or community-based sites, and remotely as job duties require. Work hours are primarily Monday through Friday, 9 a.m. - 5:30 p.m. with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About this position type:This is a full-time, benefit-earning position. This position is internally classified as a Human Services Supervisor.Clickhere to view the job classification specification.In this position, you will:
· Lead a team that will provide education support services to young people connected to county services.
· Coach a team and evaluate individual performance to improve service delivery and individual strengths and skills.
· Assign students to Education Support Specialists using a case management system.
· Foster positive relationships with external providers and internal Hennepin County departments to ensure strong connections to community providers, concrete referral streams, and effective service delivery.
· Create expectations and workflows for the team to ensure high quality service delivery.
· Be data focused, make sure team effectiveness is being consistently measured and analyzed, and make consistent improvements to team dynamics and service delivery.
Need to have:
· Four years or more of paraprofessional experience (i.e. teacher assistants, teacher aides or paraeducators), in determining appropriate funding sources for financial assistance, performing support collections activities, and/or employment readiness assistance or relevant experience in education or other county services.
· Note: Supervisory experience in a human services setting may be substituted for up to two years of paraprofessional experience on a year for year basis.
· A valid driver's license and access to reliable transportation for travel to various Hennepin County sites.
Nice to have:
o With leadership of remote and virtual teams.
o Working directly with people connected to county systems, such as child protection, juvenile probation, or children’s mental health.
o In a supervisory, coach, mentorship, or other leadership role; experience taking lead responsibilities and delegating tasks.
o Performing specialized tasks on a team (such as managing workflow, assigning tasks, tracking data, creating systems to improve workflow, developing reports, etc.).
o Using Microsoft Word, PowerPoint, Excel and Outlook.
o Using computer to accurately record and manage information.
o Providing educational coaching, mentoring, teaching, and/or tutoring support.
· Knowledge of:
o Community resources and educational services available to students.
o Interviewing techniques.
· Ability to:
o Motivate and develop individuals and teams.
o Provide a creative and supportive environment that inspires staff to give enhanced service delivery.
o Communicate both verbally and in writing to students and partnered agencies.
o Establish effective working relationships with professional and non-professional groups.
o Use a collaborative approach to problem solving with a diverse range of people.
o Exercise independent judgment and initiative in performing assigned duties.
o Promote racial equity and address disparities within programs and services.
About the department:The Education Support Services department addresses disparities in education systems by partnering with Hennepin County youth, families, and community professionals to support student engagement and growth. We advocate for families by listening to their needs, collaborating with students to identify and achieve goals, connecting them with resources, and encouraging authentic and transformational relationships between youth and their communities.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge - select Guest. Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies.
This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience.Final candidates will be required to complete a background check.