Salary
$80,309.04 - $128,469.18 Annually
Closing
3/9/2023 11:59 PM Central
Description
The Business Technology Solutions (BTS) division within the Resident Services Line of Business is seeking an Information Technology (IT) Business Analyst III. This position will conduct research and analysis to provide solutions to business problems and help introduce and implement these solutions to businesses and their clients. This position will also create and lead the team, lead project progress, set deadlines, solve issues that arise, ensure stakeholder satisfaction, and evaluate project performance, including the performance of their team members.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours: This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. to 4:30 p.m., with flexibility.
While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.
New employees who are hired into remote positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About the position type: This is a full-time, benefit earning position.
This position is internally classified as an IT Business Analyst III. Click here to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2621.08 that can be earned annually based on performance.
In this position, you will:
· Work with the business and business partners to determine software solutions, create business and technical requirements for software implementation:
o Define, analyze, develop and document functional and technical specifications that support development, testing and deployment of applications and new technologies.
o Evaluate information technology needs and vendor applications using application development and structured analysis techniques. Support adoption of new tools and processes as they are implemented.
o Develop communication plans to meet project and stakeholder needs and report business analysis measurements; prepare written proposals and project objective documents according to assigned direction.
o Effectively communicate and present to technical and non-technical teams at all levels; service requests, priorities, and relevant project and solution information regarding business unit/department requests, projects, and initiatives based on predefined criteria.
o Mentor other IT Business Analysts, act as a lead on large projects, build metrics reports for decision making, and participate on planning for the division.
· Lead projects and make sure projects are finished within schedule and delivered with high quality:
o Lead or manage projects, work teams on departmental projects in system analysis, design, planning development and implementation.
o Create and maintain project documentation, develop detailed work plans, schedules, project estimates, resource plans and status reports. Ensure project compliance with internal or relevant external policies and procedures.
o Develop communication plans to meet project and stakeholder needs and report business analysis measurements; prepare written proposals and project objective documents according to assigned direction.
· IT liaison, represents Resident Services IT to the business:
o Establish and maintain working relationships with all IT factions, internal and external business partners to ensure quality partnerships in delivering IT services and solutions.
o Act as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants.
o Coordinate and participate in development of processes within IT Services, existing and new solutions to ensure compliance and implement continuous improvement processes.
Need to have:
· One of the following:
o Five or more years of technology experience.
o Two-year college/vocational technical degree in a technology field or an approved IT certificate and two or more years of information technology experience.
o Completion of five or more college/vocational technology courses and two or more years of information technology experience.
o Completion of approved IT Hennepin County internship and two or more years of information technology experience.
o Bachelor's degree in a technology field and two or more years of information technology experience.
o Master's degree or higher in information technology.
Nice to have:
· Experience:
o Leading and managing project artifacts and IT project teams in planning, analysis, design, organization, implementation and supporting solutions.
o Facilitating, eliciting, and developing technical and business requirements with stakeholders.
o Communicating with technical and non-technical teams, collaborating with different functions of IT, gathering feedback, problem solving, and communicating concisely and clearly on subject matters on all levels.
o Establishing and maintaining effective working relationships and partnerships at all levels of the organization, working independently and with limited direction and guidance.
· Ability to creatively problem solve when confronted with technical issues.
About the department: Resident and Real Estate Services covers the foundational responsibilities of government: land surveying, land recording, property tax collection and distribution, voter registration and elections. Our eight service centers locations provide access to licenses, vital records, and other documents that help the constituency of Hennepin County. Business Technology Solutions (BTS) is a division within Resident Services (RS) Line of Business. This area provides assistance to all RS Services departments; Elections, Services Centers and Examiner of Titles and Resident Real Estate Services departments identifying, analyzing and deploying technical advancements and solutions to improve business processes. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to complete a background check. If you have any questions, please contact:
Roberta Arpinar
Roberta.Arpinar@hennepin.us
IT Business Analyst III | Job Details tab | Career Pages (governmentjobs.com)