Salary $74,995.39 - $118,937.85 AnnuallyLocation Hennepin CountyJob TypeFull-timeDepartmentHuman Services and Public HealthJob Number23HSPH836AH025
Closing4/14/2023 11:59 PM Central
DescriptionThe Human Services and Public Health department is hiring an Administrative Manager to oversee the Child Care Assistance area. This program helps families pay for child care, so parents can work, look for a job or attend school. The program is available for children younger than 13 and for children with special needs who are younger than 15. In this position, you will oversee all aspects of program operations and ensure quality of service delivery. This position will provide management to supervisors who directly supervise and support to the front-line staff. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visitemployee referral program. Location and hours:This position is hybrid and will be performed both remotely and on-site at Hennepin County buildings as job duties require. This position has a primary schedule of Monday-Friday, days, with flexibility to respond to business needs. While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin. New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About the position type:This position is full-time, benefit earning. This position is internally classified as an Administrative Manager. Click here to view the job classification specification.In this position, you will:
Plan, organize, evaluate, and direct the functioning and day to day designated operations within Child Care Assistance including communicating policies and procedures to staff in the program area.
Provide direct supervision to unit supervisors including development, direction, and coaching as well as assistance to them in evaluating employee performance, resolving performance concerns, and other supervisory issues.
Provide management and input on best practices in working with families and individuals served in the program and the impact of these on the delivery of services, including monitoring of established quality of work standards within the programs responsible for.
Facilitate collaborative working relationships across Well Being leadership, other department service areas, provider agencies, and external stakeholders to promote the most integrated and holistic service approaches for individuals and their families.
Determine needs for improvements that will enhance program integrity and develop resources and plans to meet such needs and evaluate outcomes.
Manage the preparation of periodic reports of program performance, areas for improvement and progress towards results.
Need to have:One of the following:
Nine years or more of experience related to organizational operations or programs or a specialty area appropriate to the position.
Bachelor's degree or higher in business administration, social work, behavioral science, criminal justice, or other field appropriate to the position and five years or more experience related to organizational operations or programs or a specialty area appropriate to the position.
Nice to have:
Reviewing, evaluating, and interpreting child care policies and laws.
Supervising and leading multiple teams.
In areas of racial equity or disparity reduction.
Engaging communities and providers.
Monitoring budgets and grant funding.
Using data to develop and achieve program goals.
Providing effective interpersonal, coaching, negotiating, conflict management, and consensus-building skills.
Build and expand on existing communication channels with internal and external partners.
Identify program and policy opportunities for consideration.
Lead department staff through the transformational and cultural shifts required to implement a comprehensive, integrated service delivery model.
Work effectively with an increasingly diverse client, staff, and community population.
Collaborate effectively with served individuals, communities, and stakeholders.
About the department:Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives. We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve, and our communities are connected. By helping one, we help the other.About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.bridge.hennepin.us/eligibility (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.Your future. Made here.This posting may be used to fill current and future vacancies.