Salary
$82,316.77 - $131,680.91 Annually
Location
Hennepin County
Job Type
Full-time
Job Number
24RRES631rla009
Department
Resident Services Admin
Division
Resident Services Admin
Opening Date
02/22/2024
Closing Date
3/1/2024 11:59 PM Central
Description
The Resident Services IT department is seeking an Information Technology (IT) Business Analyst III/Product Owner. This position will conduct research and analysis to provide solutions to business problems and help introduce and implement these solutions to businesses and their clients. This position will also create and lead the team, lead project progress, set deadlines, solve issues that arise, ensure stakeholder satisfaction, and evaluate project performance, including the performance of their team members.
Candidates must have a right to work in the U.S. that is not based solely on possession of a student visa or a visa sponsored by an employer.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours:This position is hybrid and will be performed both on-site at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. and 4:30 p.m., with flexibility.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into remote positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment. About the position type:This is a full-time, benefit earning position.
This position is internally classified as an IT Business Analyst III. Click here to view the job classification specification.
At this time, employees may be eligible to receive an additional cash merit of up to $2,633.61 that can be earned annually based on performance.In this position, you will:
· Align business goals with software requirements, work with the business and business partners to determine software solutions, create business and technical requirements for software implementation:
o Define, analyze, develop and document functional and technical specifications that support development, testing and deployment of applications and new technologies.
o Evaluate information technology needs and vendor applications using application development and structured analysis techniques. Support adoption of new tools and processes as they are implemented.
o Develop communication plans to meet project and stakeholder needs and report business analysis measurements; prepare written proposals and project objective documents according to assigned direction.
o Effectively communicate and present to technical and non-technical teams at all levels; service requests, priorities, and relevant project and solution information regarding business unit/department requests, projects, and initiatives based on predefined criteria.
o Mentor other IT Business Analysts, act as a lead on large projects, build metrics reports for decision making, and participate on planning for the division.
· Lead projects and make sure projects are finished within schedule and delivered with high quality:
o Lead or manage projects, work teams on departmental projects in system analysis, design, planning development and implementation.
o Create and maintain project documentation, develop detailed work plans, schedules, project estimates, resource plans and status reports. Ensure project compliance with internal or relevant external policies and procedures.
o Develop communication plans to meet project and stakeholder needs and report business analysis measurements; prepare written proposals and project objective documents according to assigned direction.
· IT liaison, represents Resident Services IT to the business:
o Establish and maintain working relationships with all IT factions, internal and external business partners to ensure quality partnerships in delivering IT services and solutions.
o Act as a liaison between departmental end-users, technical analysts, information technology analysts, and consultants.
o Coordinate and participate in development of processes within IT Services, existing and new solutions to ensure compliance and implement continuous improvement processes.
Need to have:
· One of the following:
o Five or more years of technology experience.
o Two-year college/vocational technical degree in a technology field or an approved IT certificate and two or more years of information technology experience.
o Completion of five or more college/vocational technology courses and two or more years of information technology experience.
o Completion of approved IT Hennepin County internship and two or more years of information technology experience.
o Bachelor's degree in a technology field and two or more years of information technology experience.
o Master's degree or higher in information technology.
Nice to have:
· Experience:
o As a product owner working with agile methodologies including documenting requirements, designing, testing, and managing deployment phases, and helping a business use Agile principles.
o Leading and managing project artifacts and IT project teams in planning, analysis, design, organization, implementation and supporting solutions.
o Facilitating, eliciting, and developing technical and business requirements with stakeholders.
o Communicating with technical and non-technical teams, collaborating with different functions of IT, gathering feedback, problem solving, and communicating concisely and clearly on subject matters on all levels.
o Establishing and maintaining effective working relationships and partnerships at all levels of the organization, working independently and with limited direction and guidance.
· Ability to creatively problem solve when confronted with technical issues.
About the department:Resident Services IT (RSIT) manages the overall technology for the Assessor’s Office, Elections Department, Service Center Department, Library, and Examiner of Titles, in addition to the Land Information and Tax Services Department which includes the Strategy and Support Division, Recorder and Registrar of Titles Office, Survey Division and Property Tax Division. RSIT serves our customers through strong partnerships, advocacy, business competency and technical expertise. Our mission is to be a strategic technical liaison, bridging our customers' business objectives with the County's technology mission. About Hennepin County:Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile. Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest). Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here.This posting may be used to fill current and future vacancies.This position may have access to systems or other documentation that contains HIPAA data. Invitations to interview will be based upon an assessment of education and experience.Final candidates will be required to complete a background check.If you have any questions, please contact:
Roberta Arpinar Roberta.Arpinar@hennepin.us
Apply here : Job opportunities | Sorted by Relevance ascending | Hennepin County (governmentjobs.com)